When opening a new business, or moving to a new office location, there are many details that need to be taken care of prior to the official opening. Some of those details obviously include getting desks and computers set up. Less obvious, but still essential, is the phone system. If you don’t have a good phone system set up prior to the start of business, it can be a major headache trying to figure everything out. I only say this because I speak from experience.

When I first opened my own web design company a few years back, I thought I had everything in place - employees, desks, chairs, computers, internet connections…but wait. I had forgotten to even look into a phone system simply because we relied on the internet so much. I thought we wouldn’t be on the phone very much, but I was quite wrong.

I scrambled to find a phone system for my small business that would work well, yet be simple. I looked online to see which system had the best reviews, and to be honest, Avaya seemed to blow the competition away.

I quickly looked into Avaya to see what costs were, and who could install the entire phone system for a group of 15 people quickly.

Luckily, I found a distributor that would help us out last minute. He did a great job installing the phones, and getting everything set up for us. I decided to go with the Avaya IP Office, and more specifically, the Avaya 5420 phone. There are a lot of features that I love, such as the digital display of my speed dial list (no more writing names on paper!), and my favorite feature - the large display.

Having these phones in place for my employees has been great for us, and for business. I don’t have any worries about the system, and it’s been working really well. I’m pleased with the quality, and as my business has grown (we now have 30 employees), so has my phone system. It has scaled well, which has saved me the expense and stress over trying to find a new phone system.

My advice is to find a phone system that works well for you, and have it installed prior to move-in. Having your phones up and running in a new office or for a new business is essential, as I’ve come to learn, because it is a necessary means of communication for your clients, which are the most important part of your company, because they’re what keep you in business.

Frank has experience starting up new companies, and enjoys offering advice to others that are looking to do the same. He values his clients, and does everything he can to make sure his clients are well taken care of. By having a reliable phone system, in addition to a reliable internet connection, he can be sure to always be available for his clients. He has enjoyed using his new Avaya 5420 phone, and has found Avaya to have great phone solutions for small businesses.

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